Privacy Policy

This Privacy Policy governs the manner in which Tendocs (“we” or “our”) collects, uses, maintains, and discloses personal information collected from users (“you” or “users”) of the Tendocs software solution. This policy applies to the Tendocs website and all related services offered.

1. Personal Information Collection

We collect the following personal information from users:

• Name
• Email
• Company
• Billing Information

2. Personal Information Collection Methods

We collect personal information through the following methods:

• User registration form
• Integration with a third-party payment provider (Stripe)

3. Use of Personal Information

We use the collected personal information for the following purposes:

• Providing the services you have requested
• Processing and completing payment for those services
• Providing customer support
• Sending information about the service and its operation
• Conducting “opt-in” based marketing activities

4. Third-Party Sharing

We do not sell, trade, or otherwise transfer information about users to third parties outside of what is necessary for billing or website usage information.

5. Security of Personal Information

We prioritize the security of users’ personal information by implementing the following measures:

• Requiring only the limited personal information needed to operate the service
• Using market-standard services provided by leading cloud providers
• Not persisting the storage of any user content provided
• Limiting the duration of time that logs are kept to 7 days
• Ensuring all communication with our service is done over TLS (SSL) and HTTPS
• Regularly scanning our services for vulnerabilities and keeping our software dependencies up to date

6. Use of Cookies

We use cookies on our website for website analytics, website functionality, and configuration information. Users can manage cookies through their browser settings.

7. Age Restrictions

There are no age restrictions or requirements for users accessing our software solution.

8. Collection of Non-Personal Information

We only collect non-personal or anonymous information from users to the extent that it is needed for website analytics.

9. Data Retention

Your personal information is retained for as long as you retain an account with us. Accounts that are closed are permanently deleted after 90 days.

10. Data Transfers

All data processed and stored is done within the EU.

11. User Rights

Users have the right to access, rectify, or delete their personal data. Information relating to users is available directly through the site, and accounts can be closed at any time through a support ticket.

12. Contact Information

For privacy-related concerns or requests, you can contact us at support@tendocs.com